RegulationFCCAnnounced

FCC narrows the TCPA opt-out rules, effective 25 November

You can name one opt-out method. A STOP to one kind of informational text stops only that kind.

Published , updated

What changed
The FCC adopted order FCC 26-67. A business can now choose one exclusive method that consumers must use to revoke consent. An opt-out from one kind of informational message covers only that kind. An opt-out from marketing still stops all marketing.
Who is affected
Every business that sends automated texts in the US, and the platforms that process their opt-outs.
When
Effective . Announced .
What to do
Map each message type to its own opt-out scope. Keep honoring opt-outs within 10 business days. The FCC asks if it should shorten this limit, so comment by 25 November if it affects you.

Earlier FCC rules said that a consumer can revoke consent in any reasonable way, and that a revocation in reply to one message covers all robocalls and robotexts from that sender. On 30 September 2026 the FCC adopted order FCC 26-67, which narrows these rules. The new rules take effect on 25 November 2026.

A business can now choose one exclusive method that consumers must use to opt out. An opt-out in reply to one kind of informational message, for example appointment reminders, stops only that kind. An opt-out in reply to marketing still stops all marketing from that sender.

Some rules do not change. Opt-outs must still be processed within 10 business days. Texters that use one-way messaging must still say in each text that replies are not read, and give another way to opt out.

The FCC also asks for comments on more changes: a shorter processing deadline, a requirement for two-way texting, and one step to revoke consent to all messages. Comments are due on 25 November 2026 and reply comments on 28 December 2026.

Official sources

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