Protect your Zendesk from spam and irrelevant tickets. Let our advanced Moderation API analyze sentiment, categorize tickets, and remove unwanted content, allowing you to focus on enhancing customer satisfaction.
Our AI models are unmatched in the industry, offering a level of accuracy akin to human moderators. Save time from manual moderation and ticket organization with our seamless Zendesk integration.
1 Sign up for free on Moderation API
2 Integrate with your Zendesk platform
3 Configure the moderation settings to suit your needs
Powered by AIUnderstands complex context and intentions, not just keywords.
AnalyticsGet important insights about your content and users.
Human-in-the-loopReview automated decisions and improve the AI.
Train Custom ModelsTailor models to your specific use case, and get unparalleled accuracy.
Real-time AnalysisPrevent harmful content before it reaches your users.
200+ languagesWe support all major languages for content moderation.
Combat Bad BehaviorPrevent spam, discrimination, and toxicity - we detect it all.
Easy IntegrationIntegrate with your existing platform in minutes. No coding required.
Detect DataExtract or hide data like emails, names, and numbers from text.
"Using Moderation API we've trained a model that analyses our user chats and prevents sharing of contact information or social media handles - it instantly increased our transaction volume."
"From our previous clients we could train a model that ranks our inbound leads based on their likelihood to convert. Now we can use this as a filter in our CRM."
"We started using the pre-built models for our search input, and as we gathered more data we were able to train a custom model that picks up on more subtle variations of the same intents."
Answers to common questions about our Moderation service for Zendesk.