USE CASE

Automated Text Moderation
for Online Marketplaces

Automatically detect personal information and inappropriate content
- even if the user is trying to bypass detection!

βœ“ No card required

βœ“ GDPR & CCPA Compliant

βœ“ Simple Integration

Hi @seller_420hidden, Do you still have that thing for sale?

Hi, Yes, It's still for sale.
You can contact me on my number 818 162 1353hidden to buy it.

Can you just message me on emma(at)gmail(dot)comemail hidden?

{
  "text": "Hi, {{username hidden}}, Do you still...",
  "url": [],
  "username": ["@seller_420"],
  "address": [],
  "profanity": [],
  "phone": ["818 162 1353"],
  "email": ["emma(at)gmail(dot).com"],
  "name": [],
  "analysis": {
    "language": "en"
  },
}

Prevent users from circumventing platform fees

Moderate user content in ways that would be impossible without an automated system. Make sure they complete their purchases on your platform, by detecting attemps to share contact information.

Completed Transactions

Also detects attempts to bypass filters

Detect millions of word variations, so people can't bypass your marketplace fees. Our A.I. is smart enough to understand intent, even if the contact information has been obscured.

$p3c!al $ymb0ls
π”¬π”Ÿπ”°π” π”²π”―π”’ 𝔠π”₯π”žπ”―π”žπ” π”±π”’π”―π”°
repettiitttitions
i_n_s_e_r_t_i_o_n_s
uΜ―Ε„iί«cΝ›Η«dΝ«eΜ¬ ΜΊΕ‘tΝ’rα·†i̐nΜ₯gΜ”sΜΎ
πŸ…”πŸ…œπŸ…žπŸ…™πŸ…˜πŸ…’
wron' zpelling

Real-time detection perfect for chats

Get moderated text back in milliseconds, so your users can conversate as usual. No callbacks, no waiting time, just safe, secure and private chats.

Contains PII 0%

Keep users on your platform & increase revenue

People love to avoid service fees. They often use creative techniques to get around paying for the services they need, and sometimes this includes hiding personal information in the text.

That's why we built the moderation API - a real-time, intelligent, and privacy-friendly solution to detect personal information in text.

Detecting and masking personal information such as phone numbers, emails and URLs keeps the conversation and transaction on your platform.

Send your text content through our API to automatically moderate text with personal information and retain your platform's revenue.

Are you missing out on revenue from service fees?

Users need to be able to conversate to trust each other before they'll pay for anything, but if people are able to share their number or email without anything stopping them, chances are they will and then continue the transaction outside of your platform. If you don't detect and prevent this, your company is probably bleeding revenue.

Get more transactions, without wasting resources on manual moderation

Detecting personal information is a constant race. Users keep inventing new ways to avoid service-fees and complete transactions offline. We've seen everything from sending photos of phone numbers to using obscure symbols made for deceiving conventional detection systems.

This can be frustrating when trying to moderate your own platform because it is difficult and time-consuming work that needs a lot of precision.

Our system saves your company resources on keeping up with new ways to detect personal information or manual work for moderators by automating the process.

Stay secure and privacy-friendly

When dealing with personal information, user privacy and platform security is top priority. You need to make sure your company's data is safe and can't be leaked. By design our API has no risk exposing your company or customers' private data. We never store any text that goes through the system and no third party has access to the content.

I hope you'll enjoy using the API!
Regards Christopher - Founder

Case studyHow Cueup increased revenue by more than 130%

Cueup is an online marketplace for booking DJs. Event organizers can search for and chat with DJs on the platform. When ready, the organizer can book and pay the DJ, and Cueup takes a commission.

Unfortunately, the users would attempt to complete the transaction offline by asking to call or email directly. The platform was missing out on a lot of revenue.

The founder decided to take action, and after integrating the Moderation API, they saw an increase in revenue by 132% month to month. Their solution included making a popup to upgrade when sending personal information, as seen on the image.

Read more about Cueup
Screenshot from Cueup Dj gigs app

Why use the Moderation API?

Leading Language Technology

Contextual understanding makes our moderation a lot stronger than regex and word-based filters.

Pays For Itself

Companies like yours have already saved thousands of work hours by automating their moderation.

Simple To Integrate

We provide a simple API that integrates with any backend, or use one of our no-code integrations.

GDPR & CCPA Compliant

The content you send to moderate is never stored or accessed by humans.

Keeps Improving

We continue to refine the engine and adapt it for new types of content.

Fast Response Times

Fast response times makes the moderation perfect for real-time communication.

Ready to automate your moderation?Start your free trial today.